Two independent channels.
Email and SMS have their own status. Verifying one must not mark the other as checked.
EMAIL & PHONE
Check that members can access their email or phone during sign-up. A verified channel gives your team better context to help and continue the relationship.
The sample advances automatically. No real data or accounts are used.
Visual demonstration with fictional data. The sequence plays automatically.
WHAT IT BRINGS TO YOUR GYM
Email and SMS have their own status. Verifying one must not mark the other as checked.
Entered, code requested, sent and verified describe different moments. Your team can see what happened.
Integrate the check into the journey. Explain what is missing without erasing completed details.
HOW THE STEPS FIT TOGETHER
The interface is one part. Defining context, rules and the expected outcome helps the feature fit your business.
Members provide the channel required for the journey.
The provider sends a code under configured rules, including expiry and attempt limits.
Retain the verified state with the case and the context needed for follow-up.
THE DETAILS MATTER TOO
Access to an inbox or phone does not replace other identification requirements your gym may have.
A reachable contact and permission for marketing are different decisions. Handle preferences separately.
A provider accepting a message does not prove delivery. Agree states, limits and recovery so uncertainty is not presented as success.
Contact verification
A journey can require one or both, depending on the agreed operational and project requirements.
No. It only demonstrates the interface and proves no channel access.
PART OF ONE CONNECTED JOURNEY
A conversation about your brand, locations and the way you work.